Support

Have any questions?

Can’t find what you’re looking for? Send in an enquiry here.

General

We offer a wide range of brackets with different features for varying screen size and load capacity. Please refer to the product category filter based on your requirements and the size and weight of your screen.

Assembly

Every product comes with clear step-by-step instructions in the manual. You can also watch our video installation guides here.

Yes. We provide installation services at an additional cost $X. Select the installation option at checkout.

Our technician will deliver and assemble your order on-site.
Please have your TV, Monitor screens, etc ready.

All Height Adjustable Tables will be pre-setup before delivery.

Warranty

Unless stated specifically on the product listing, the general warranty period is as follows:

  • Monitor arms: 1 Year
  • TV Brackets: 2 Years
  • Mobile Carts: 2 Years
  • Height Adjustable Table: 3 Years

Our warranty policy can be summarized as follows:

  • Manufacturer defects, missing item/parts
  • Height Adjustable Table: Motor defects

Shipping

Yes. You can arrange for self collection. Select the self pick-up option at checkout and we will contact you for an arrangement. Give us a call to confirm the timing before you drop by our warehouse.

Please refer to the shipping rate

We deliver your order by local courier.

For in-stock items, kindly allow 2-4 working days for your order to be shipped to you.

For orders that require assembly, kindly we will contact you within X working days to schedule a delivery.

If your order has not been shipped out yet, please contact our support team here (link to contact) to amend or cancel your order.

Unfortunately, we’re unable to cancel your order once it has been dispatched for delivery.

Returns & Exchange

In the unlikely event that you encounter any damaged, defective or missing parts, please drop us a message via the Contact Form with photos of the affected area along with your order invoice number. Our support team will do their best to assist you.

We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.